This is a post I have been meaning to write for a long time now so many thanks for ThumbVu‘s John Guanzon for giving me the incentive to do so.
If you have been following this blog lately you will know that John has a ‘Crowd Sourcing’ experiment going on at his own blog as part of a series of posts about traffic exchanges.
His latest ‘Crowd Sourcing‘ question is: “Social or non-social. Discuss the pros and cons of each,” so here are my thoughts:
A somewhat knee-jerk reaction to the question would be to simply answer “social traffic exchanges are better than non-social ones in every way,” but this is a far too simplistic approach to the subject.
It is important to realize, that regardless of your view on this matter, it is wrong to say that social simply must equate to better than non-social.
Shades of grey...but traffic exchange comparisons are far more tricky.
I remember when I was a child growing up in the midlands of England that we could not afford a color television. In fact we could not really afford the black and white set which was rented from a High Street hire shop and paid for by depositing coins into a slot meter on the side which allowed a set amount of viewing per coin! (1970s pay-per-view no less!)
It was only when I started working that we got our first color TV and I don’t think anyone could doubt that the upgrade from B&W was by far and large an all round improvement.
Now while I personally prefer social traffic exchanges to their non-social counterparts I don’t think the analogy with the television actually holds true in this case.
Social is certainly different but that does not necessarily mean that it is automatically better.
For example there are surfers who find the whole chat-box function as nothing more than an unwelcome distraction to the serious business of surfing for credits.
Among people who fall into this category are those who are trying to get the maximum amount of credits in the minimum possible time. They are surfing not necessarily for pleasure but because they want to earn the online currency which will allow them to show their sites to others.
Often, it will be found, that people in this category may be surfing half a dozen, a dozen (or more) sites at once, carefully coordinating their efforts to ensure that the next site is on their screens as soon as the surf timer reaches zero. For these people social surfing holds no appeal.
Now I must admit that I am not in this camp but it does represent a body of traffic exchange users so this group of people cannot be ignored.
There are others who enjoy surfing, who actually look at the sites of others which appeal to them, don’t get overly annoyed at auto-play videos and yet still don’t want to chat, and there is nothing wrong with that approach either.
For example if you are surfing for credits and have set aside a certain amount of time for this task (say an hour or two per day) then chatting to other surfers will eat into your productivity and slow down your surfing rates, so you may either prefer to use non-social sites or use social sites and ignore or disable the chat function.
I know there are times when I need credits and I have only a short time to surf so I surf and ignore the chat (a practice known as slurking (surfing and lurking)) but generally if I am online in a social traffic exchange I will also be chatting.
Also non-social traffic exchanges work in that they get conversions for their advertisers (as measured in sign ups to your squeeze page, down-line or whatever action it is you want viewers to take.)
I will surf non-social traffic exchanges (Tezak Traffic Power is one of my favorite traffic exchanges and there is no chat function there) but, for me, they have to do something special to capture my attention for any extended period of time. Tezak is a great example of a superb non-social traffic exchange with a host of features to keep surfing enjoyable.
So the pros of non-social TEs are that they let you concentrate on surfing without distraction while the main point against them, at least for me, is that unless they really stand out from the crowd one can get bored using them very quickly indeed.
Social surfing. Let’s deal with the cons first. Well, for me, there simply are none at all. Sometimes I do spend much more time chatting than surfing but this is no downside in my opinion.
The social element has revitalized traffic exchanges, made them more user-friendly than ever before and has brought traffic exchanges truly alive. Social surfing also has its own “First Lady” – Brenda Broyles who has been crowned the Queen of Social Surfing by her peers (and even has her own badge to prove it.)
Social works. It is not a gimmick like some people say, it is not some fad, some shiny object, some mere distraction or some ten minute wonder.
Social is a growing online movement, and social traffic exchanges are the natural home of social online marketers of which I am but one.
Social is fun, it makes me feel part of a community of like-minded individuals and I love being part of it.
My final point is that marketing is more and more about people; finding the human needs and desires of your customers and meeting those needs and social traffic exchanges are about people too and I have met some great people since I started using social traffic exchanges.



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Twitter: tonytezak
Hi Patrick
A very nicely done article! I do appreciate the mention of my traffic exchange. We do try hard to give our members good value. I do agree that there different ways of working traffic exchanges. No matter which method a surfer uses. they are all good for the TE World.
Cheers!
Tony
Twitter: chattopatrick
Yes Tony…value is the key here.
TE owners need to give value, while both surfers and advertisers need also to value the medium they are using.
Patrick.
Twitter: theteguy
Love the post man, funny that we speak on the same subject today. I share your thoughts on social very much…And to be honest, I rarely surf a TE that doesn’t have a social side to it.
They just seem to be missing this massive boat…And refuse to adapt.
I dunno, that’ s just me I guess…I like communities =)
Twitter: chattopatrick
Yes!
It is the community which makes the whole thing sing and zip along the wires like a high-voltage current.
And as online marketers we are trying to build up our own communities (yes folks your list is your community!)
I suspect we will both be returning to this particular theme in future blog posts too.
Shouldn’t even be surprised if the matter gets an airing on TELive this afternoon also.
Patrick.
Great article – I didn’t know till now that i was a closet “Slurker”.
I prefer social surfing myself, – but sometimes stress myself so much that i aim for credits over social contact.
I also enjoy larger campaigns and will focus on credits to build up for the campaign – and then be social and preset when the campaign is running.
Twitter: chattopatrick
Hey Loke.
Thanks for your first comment on my blog here.
Can’t wait for you to get more social on the TEs and look forward to chatting to you.
By the way…slurking for credits to run big campaigns and being social when you have something to say…now that is a clever use of social TEs.
Thanks for sharing.
P.
It seems to me that it’s a “different strokes for different folks” thing from all ends.
From a surfer’s perspective: Sometimes “social” is what keeps me surfing when I’m really kind of ready to pack it in. There’s a good discussion going on, so I hang out and rack up credits, albeit at a slower rate than if I was just “power-surfing.” Other times, I get the bit in my teeth and decide I’m going to bank credits like hell and ignore the small talk.
From an advertiser’s perspective, I want to reach EVERYONE with my opportunities. So Surfer A likes social? I want my stuff in front of him. Surfer B hates it and just wants to click? OK, well, I want to reach him too.
When asked why he robbed banks, Willie Sutton replied “because that’s where the money is.” In Internet Marketing, the money is … everywhere. There’s nothing wrong with picking one approach that works for you. There’s also nothing wrong with changing it up and trying new things.
Twitter: chattopatrick
Lots of really great points here. I especially like your approach to advertising on TEs. Good strategic thinking. Makes my “I advertise on the TEs I like” approach seem a bit lightweight by comparison!
P.
Twitter: matthewshaneroe
Howdy Pat,
Totally agree. We NEED to be social now a days to succeed. It’s not as easy as it was years ago when you just put something up and let people view it. We have to communicate!
Email someone, pick up the phone and call someone, skype someone, IM Loop/facebook someone! It doesn’t matter! As long as you are being social, interactive and honest the crowd will follow you.
BTW, subscribed to your blog finally, it only took me a month to get to it but I am now
Matthew Roe – The Wordpress Wonder Boy!
Twitter: chattopatrick
Hey Matt…I am so thrilled to have you here at long last…I thought you were never going to subscribe.
Couldn’t agree more with the importance of being social and communication is key these days.
So you are a WordPress Wonder Boy eh?
I have a feeling this is something we will all be hearing a lot more about in the weeks ahead.
I also know, as I am sure you do too, that two more WordPress Wonder Boys are regular contributors to this blog.
Twitter: matthewshaneroe
Yea,
The Wonder Boys will be huge if the three of us have our way. I know personally that quite a few members from the traffic exchanges have asked me about wordpress which is a bit about what Wonder Boys are about
And to stay on topic… I wouldn’t have been asked about wordpress in the TEs if I wouldn’t have been social in them
Twitter: chattopatrick
I agree Matt. Huge, huge benefits can flow from being social in the TEs.
Love your avatar by the way.
P.
Twitter: matthewshaneroe
Thanks! All three of the wonder boys have there own special character. Maybe someday they will show theres
Twitter: askjamesholmes
Hello Patrick -
Absolutely a great post! This is an excellent post and a great topic for discussion. I love social media and have been a member of multiple social media sites over the past decade or more. I love seeing the way that social media has been integrated into traffic exchanges especially in the examples of ThumbVu by John Guanzon and Internet Traffic 24/7 by James Dias. Both my S.W.A.T. Traffic and Boot Scootin Traffic have a serious social media plan currently being deployed. Social media is a big part of my overall business strategy.
All this being said, I do not think that if an owner of a traffic exchange or a user of a traffic exchange is wrong. As you correctly stated there are several great traffic exchanges that have very little or no social media integration such as Tezak Traffic Power – one of my favorites as well.
I am 100% Pro Social Media and 100% Pro Choice when it comes to traffic exchanges – there is room enough for everyone. Keep up the great content creation and sharing!
James
Twitter: chattopatrick
Hi James,
Thanks fort a great comment. Please keep me informed on the changes planned for S.W.A.T and Boot Scootin Traffic…I would love to know what you have planned.
P.
Twitter: clutchtool
Ah yes, freedom of choice, it’s great to have those option’s.
Sometime’s i want a Almond Joy, sometime’s i want a Mounds.
And this Wonder Boy’s thing has me intrigued.
Twitter: chattopatrick
I am not too sure what a Mounds is…same with an Almond Joy…but the Wonder Boys, I know I have heard of them.
Twitter: clutchtool
Sorry Patrick, those are 2 american candybar’s made by the same company, Almond Joy is milk chocolate with coconut and almonds, Mounds is dark chocolate with coconut.
They were always advertised on TV together along with the slogan jingle,
” Sometime’s you feel like a nut, Sometimes you don’t .”
You should go out and grab one of each while your in New York, i hear they go well with cat butt coffee.
Twitter: chattopatrick
Thanks for the explanation John but I am afraid neither hold much appeal for me as I dislike almonds, coconut and dark chocolate…thankfully I have the coconut-free cat coffee still to enjoy!
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